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Unable to edit codes

Posted: Wed Nov 19, 2014 11:26 pm
by tonipng
I am in 'Tools' "Lists and Codes'. I want to add a new code in Partner types - but am unable to do so.

Actually the same thing is happening in all the codes. I am unable to edit any codes.

I am able to add a code, but it will not allow me to edit it. I can delete the newly added one since I couldn't edit it.

So, how do I fix this?

Thank you for your help.

Re: Unable to edit codes

Posted: Thu Nov 20, 2014 3:53 pm
by jmuehleisen
Noted.

I am on the road this week but will check this when I get back home next Wednesday.

Re: Unable to edit codes

Posted: Tue Dec 02, 2014 5:48 am
by tonipng
Were you able to check on this? I never heard back from you about it.

Thanks, toni

Re: Unable to edit codes

Posted: Mon Dec 15, 2014 4:12 pm
by jmuehleisen
Dear Toni,

Sorry to be slow getting back to you.

I looked at this on my computer and I'm not having any difficulty adding codes.

Be sure you have the latest version of the program (currently 6.07 at this writing) and then try again.

If that doesn't help, perhaps we can schedule a time to do a remote access session so I can see what you are seeing. That may help figure out what the problem is.

Re: Unable to edit codes

Posted: Mon Dec 15, 2014 5:18 pm
by tonipng
Thank you, I got the current version and it is now working.

Thank you for looking at it and taking your time to help me.

toni

Re: Unable to edit codes

Posted: Mon Dec 15, 2014 5:29 pm
by jmuehleisen
Very good.

I'm glad to hear that things are working well for you now.

Re: Unable to edit codes

Posted: Mon Dec 29, 2014 1:39 pm
by jmuehleisen
Just a quick note: I did a few code changes in this. I found that I could not add new Fund ID codes.

Actually, when I clicked <Add New Code> it added a new code, but didn't show it on the screen.

Leaving the program and going back in made them show.

This update is in DM 6.08 an later.