Donor Manager Software

The "Review Unthanked Gifts" function is not showing all unthanked gifts. I can go into several individual donors' giving history and see certain gifts highlighted, but they do not show up in the unthanked gifts page.

Thanks for reporting this.

I'm not seeing that here, but I've done a bit of tweaking on that screen, so let's see if that helps.

Do an update of the program ("Check online for program updates") to get build 73 or later.

Then, using the pull-down menus at the top of the screen, go to Tools -> Recalculate Giving Statistics.

Then try the unthanked gifts screen and see if it catching things properly.

I noticed that I didn't like the sort order on that screen when you select (sort by donor) but I'll fix that in another update.

Let me know how it goes.

And thanks again for the bug report.

Problem solved, thanks!

Very good.

Be sure to another program update ... I just uploaded another update a few minutes ago.

This bug is the opposite as the one I started the post with! I am seeing many unthanked gifts in the "Review Unthanked Gifts" page which are not showing up as unthanked on the the individual partner giving history field. I don't know which one to trust / act on!

I am also seeing discrepancies where the date of unthanked gifts do not have a corresponding entry in the partner detail giving history field. So, in one place I am seeing July 2012 and in another place I am seeing Dec 2012!

Thanks for this information.

Sounds like there's a bug in there somewhere.

I'll look at my data and see if I see a similar pattern.