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WBT rtf reports
Posted: Tue Sep 06, 2005 3:04 am
by jamie
I cannot get donor manager to read the rtf files. I keep getting an error 2 report. I want to import our data for the last couple of years, but i can't get even one instance to work.
rtf problems
Posted: Tue Sep 06, 2005 3:51 am
by jmuehleisen
Send a sample of the report that you are having problems with to:
john@donormanager.com
I'll take a look and see if I can figure out what is going wrong.
wbt rtf files
Posted: Tue Sep 06, 2005 6:33 pm
by Jamie
I am having trouble with rtf files that date back to 2003 february and before. Back to that time, I am able to upload the data. I just started with data from 2001 and was not able to include that.
It would be nice to upload those files too - but maybe that is too much to ask at this point.
rtf file import problems
Posted: Thu Sep 08, 2005 5:58 pm
by jmuehleisen
Jamie,
You're running into a common problem. Orlando made a slight change in the format of the rtf about that time that "broke" the importer. So, I changed the import routine to handle the newer report format, but then it didn't handle the older format.
Bummer.
At any rate, the next time I dive in there, I'll see if I can get it work with both! Send me a copy of one of your older rtf files so I can have it to test with.
Send it to
john@donormanager.com
Thanks! It will be while though until I get to it. Sorry!
John