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Giving Details --- errors cannot be deleted
Posted: Wed Jun 29, 2005 7:39 pm
by Dave Fessenden
Under the "Giving Details" tab on the Partner Details screen, I find that some gifts which I entered with the wrong date and later deleted still appear! I have given them their own "fund" entitled "ERROR!" so I don't get them confused with the correct gifts. Thankfully, they DO NOT appear under the "Giving History" tab.
problem with deleted contributions
Posted: Thu Jun 30, 2005 10:43 am
by jmuehleisen
Thanks for this ... I'll check on this and see if I can figure out what might be happening here.
One short term solution ... try the /Tools /Pack and Reindex Table routine. See if that makes any difference.
Tried "Pack and Go" but to no avail
Posted: Thu Jul 28, 2005 5:10 pm
by Dave F.
Dear John,
You said to try the "Pack and Reindex Table" Routine under Tools. All I could find under Tools was the "Pack and Go" feature. I packed the data, then restored it, but the deleted gifts still appear in the "Giving Details" section.
Dave F.
It's me again.
Posted: Thu Jul 28, 2005 5:13 pm
by Dave Fessenden
Dear John,
That post from "Dave F." was me. I'd just forgot to log in!
Dave Fessenden
where is the "Pack and Reindex" routine ?
Posted: Sun Jul 31, 2005 5:35 pm
by jmuehleisen
Hi Dave,
This is a common confusion, and it's my fault!
There are actually two "tools" menus ... one is on the "home page" ... there is a "tools" section.
But, the one I was referring to that has the "pack and reindex" is on the pull down menus at the very, very top of your screen .... the normal "pull down" windows menus /File /Edit /Reports /Tools.
That's where you'll find the "pack and reindex."