manual gift entry gone awry

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manual gift entry gone awry

Postby bethany.duke » Tue Jun 24, 2008 10:41 pm

I have just begun using DM and like what I see so far. I made an unfortunate error however with the manual gift entry. I was trying to enter multiple gifts from the same donor and after I entered the first gift, the donor's info was gone from the entry screen. I didn't realize this until I had already entered the next gift. so now I have a random unassigned gift showing up on the Giving Analysis and I can't figure out how to get rid of it. It is not under any donor's name and so I don't know how to edit it. Help!!
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Postby jmuehleisen » Thu Dec 18, 2008 12:41 pm

Bethany,

Sorry to slow getting back to you. Your message just slipped by me.

Did you get this sorted out, or do you still need help with this?

If you are still having a problem, try this.

On the "pull down" "tools" menu (at the very top of your screen ... File / Edit / Reports / Tools) there is an option called "Clean Up Gifts File."

This clears up "orphaned" records. That should fix this for you. Let me know if it doesn't and we'll figure something out.

John
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Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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