Paper & Email newsletter method
Posted: Sat Feb 07, 2015 8:04 am
I was excited to see the "Both Paper & Email" newsletter sending method in DM6. Previously I had a second "email" copy of certain partners so that I could send them a newsletter both ways. I deleted those extra partners, but I can't seem to get the new method to work the way I intend.
When I choose "Both Paper & E-Mail" as a Basic Filter, the report or list comes back with every partner who is Paper and every partner who is E-Mail, but ironically not any partner that is marked Both Paper & Email. I also can't combine the Paper with "Both Paper & Email" to get a complete list of those who need paper newsletters. So, despite my initial excitement, I have not found a way to actually use the method when sending my newsletter.
Has anyone else gotten this to work?
Thanks,
Krista
When I choose "Both Paper & E-Mail" as a Basic Filter, the report or list comes back with every partner who is Paper and every partner who is E-Mail, but ironically not any partner that is marked Both Paper & Email. I also can't combine the Paper with "Both Paper & Email" to get a complete list of those who need paper newsletters. So, despite my initial excitement, I have not found a way to actually use the method when sending my newsletter.
Has anyone else gotten this to work?
Thanks,
Krista