Switching from old computer to new computer

Are you needing help with installing the Donor Manager program? Here's the place to post your questions! However, please don't use this forum to post bug reports.

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rjsanders2
Posts: 1
Joined: Mon Jan 12, 2009 1:48 am

Switching from old computer to new computer

Post by rjsanders2 »

First I want to say thank you for this fantastic program and that we use it almost everyday.

Okay, here is what happened and where I need some help. Before reading the quick and easy pack and go method of transferring files, I did things on my own through the Full Back Up button in the tools. Then I began the process of setting up the new computer by downloading DM and installing. Then I copied the DM back up files from my Ext HD to the new DM folder. I have not been able to see any of my data that I hopefully have backed up. We are preparing for a huge support raising trip and we are desperately trying to get access to these crucial files asap. PLEASE HELP!!!!

Thanks,

Richard
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