Live Update problem on DM 5.84.00

Are you needing help with installing the Donor Manager program? Here's the place to post your questions! However, please don't use this forum to post bug reports.

Live Update problem on DM 5.84.00

Postby mayesbd » Thu May 07, 2015 5:44 pm

I requested DM 5.84 on Live Update to download the new version 6. It fails with "An error has occurred in the download." Is there a fix?
Posts: 2
Joined: Fri May 01, 2015 2:54 pm

Re: Live Update problem on DM 5.84.00

Postby jmuehleisen » Thu May 14, 2015 10:07 pm

Sometimes this is due an aggressive anti-virus program.

Sometimes, it's just a temporary problem with the download process.

If you consistently get this error, try temporarily disabling your anti-virus and see if that makes a difference. Let me know how it goes.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
User avatar
Site Admin
Posts: 724
Joined: Sat May 29, 2004 1:28 pm
Location: Kampala, Uganda

Return to Installation Questions

Who is online

Users browsing this forum: No registered users and 1 guest