Groups Not Working Properly
Posted: Fri Jul 25, 2014 3:51 pm
I recently switched to a new computer, installed the latest DM, and brought in all my data from my old computer. All the information is there and correct in my partner records, but now my groups aren't working properly. For example, I should have 30 addresses that come up for my mailing labels for my "snail mail" group. Only 14 come up.
When I go to the partner records of those that should be included and aren't, they are listed as already being in the snail mail group. As an experiment, I took two of them off the group and put them back on. Then they were included in the group and I came out with 16 labels. When I restarted my computer, the number was back down to 14... I've tested this with other groups and have the same results - only half of those in my groups actually show up in my reports.
Puzzled, any solutions?
When I go to the partner records of those that should be included and aren't, they are listed as already being in the snail mail group. As an experiment, I took two of them off the group and put them back on. Then they were included in the group and I came out with 16 labels. When I restarted my computer, the number was back down to 14... I've tested this with other groups and have the same results - only half of those in my groups actually show up in my reports.
Puzzled, any solutions?