Cannot Import Excel

Are you needing help with installing the Donor Manager program? Here's the place to post your questions! However, please don't use this forum to post bug reports.

Cannot Import Excel

Postby Scherrsteger » Sat Oct 13, 2012 1:02 pm

I've set up DM and have converted my Excel file with prospective donors to .xls (version 97-2003, I can't go back any further than that) but when I attempt to import the .xls file I get the error message that donor.EXE has stopped working and Windows closes the program. I've spent a couple hours of this. I've uninstalled and reinstalled DM multiple times, including DM 6. What can I do now?
Posts: 1
Joined: Sat Oct 13, 2012 12:55 pm

Re: Cannot Import Excel

Postby jmuehleisen » Sat Oct 13, 2012 9:45 pm

Fortunately, this is an easy one to fix.

Reopen that Excel file and re-save it (with a different name) as an Excel 5.0 / Excel 95 file (instead of an Excel 97 file).

That will make the DM happier.

And be sure that the file is NOT open in Excel when you are trying to import it into the DM.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
User avatar
Site Admin
Posts: 724
Joined: Sat May 29, 2004 1:28 pm
Location: Kampala, Uganda

Return to Installation Questions

Who is online

Users browsing this forum: No registered users and 1 guest