Part of the screen is off the screen on the left side
Part of the screen is off the screen on the left side
I installed DM on Win XP. The left part of all of the screens are out of view on a maximized window. I have been unable to make them visible. I can't see some of the menu items necessary to use the program. What can I do?
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I haven't seen this problem before.
Let's check a few things, though. First of all, I don't think it's related at all to the fact that you are running on XP.
Now, what screen resolution do you have your computer set for. The DM requires 800 x 600 at a minimum, and does better at a higher resolution.
That would be my guess as a first place to start.
Here's another suggestion: with the donor manager NOT running, look in your c:\donor5 folder (or wherever you installed the program). Look for 2 files that begin with foxuser.* Delete these 2 files.
Then start up the program again. See if that helps at all. Let me know how it goes.
Let's check a few things, though. First of all, I don't think it's related at all to the fact that you are running on XP.
Now, what screen resolution do you have your computer set for. The DM requires 800 x 600 at a minimum, and does better at a higher resolution.
That would be my guess as a first place to start.
Here's another suggestion: with the donor manager NOT running, look in your c:\donor5 folder (or wherever you installed the program). Look for 2 files that begin with foxuser.* Delete these 2 files.
Then start up the program again. See if that helps at all. Let me know how it goes.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
re: window off screen
Dear John
I found some old files from a previous installation which were not deleted when I uninstalled an earlier version of DM. After manually deleting them and reinstalling all is well. Thank You for your help.
Tim
I found some old files from a previous installation which were not deleted when I uninstalled an earlier version of DM. After manually deleting them and reinstalling all is well. Thank You for your help.
Tim
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- Site Admin
- Posts: 737
- Joined: Sat May 29, 2004 1:28 pm
- Type the middle number, please (202): 202
- Location: Kampala, Uganda
- Contact: