Cannot Find SHELL.DLL

Are you needing help with installing the Donor Manager program? Here's the place to post your questions! However, please don't use this forum to post bug reports.

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lestilka
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Cannot Find SHELL.DLL

Post by lestilka »

In attempting to install the latest version of Donor Manager full version I received the error message "Cannot Find SHELL.DLL". I was only allowed to click OK when it aborted the install.

Please advise me how to proceed so I can have successful install.
jmuehleisen
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re: cannot find SHELL.DLL

Post by jmuehleisen »

Sorry to hear that you are having problems. This is a new error message to me ... I've not seen it before.

There is no "shell.dll" program used by the Donor Manager itself. I would think that it is probably part of Windows itself.

Try this: first of all, do a complete restart of your computer. Then try the installation again. If it still fails, let me know and I'll give you an alternative way to install the program manually.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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