Crash when importing from Excel

Here are the most frequently asked questions about the Donor Manager. You might even find a few answers !

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jmuehleisen
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Crash when importing from Excel

Post by jmuehleisen »

One of the more common questions that I am asked concerns Excel crashing the Donor Manager when trying to do an import of some kind.

The problem comes from the Donor Manager not recognizing the newer Excel file formats.

And, fortunately, the solution is fairly easy.

Simply open your file in Excel (or OpenOffice Calc or whatever you use) and then re-save the file (perhaps under a slightly different file name) as an Excel 5.0 / 95 file.

In Excel 2010, the "Save As ..." dialog box would look like this:
ss-excel-95.gif
ss-excel-95.gif (36.28 KiB) Viewed 24219 times
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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