Support for the new WBT HTML giving reports?
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Support for the new WBT HTML giving reports?
As WBT users know, there are a new style of giving report that is HTML based rather than RTF based.
The Donor Manager will be adding support for the new style report, and Orlando and I have indeed been working on that. So, it is indeed coming!
The Donor Manager will be adding support for the new style report, and Orlando and I have indeed been working on that. So, it is indeed coming!
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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version 5.37 supports the new WBT HTML Giving Statements
I'm happy to announce that the Donor Manager now has support for the new HTML contributions reports for WBT / SIL / JAARS staff. This support was added beginning with version 5.37.
5.37 is currently available for download via Live Update only. In the next day or so (assuming that this release is stable) I'll also make it available for download manually for those who prefer or require that option.
5.37 is currently available for download via Live Update only. In the next day or so (assuming that this release is stable) I'll also make it available for download manually for those who prefer or require that option.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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updates for WBT HTML giving statements
As I write this (June 22), I've been releasing small updates to version 5.37 to address various small issues in the WBT HTML giving statements that people report to me.
Thanks for all who have taken a close look at how their giving data is being processed here and reporting these issues / bugs to me.
I'd encourage you to be sure to do a "Live Update" every once and a while to make sure that your program is up to date.
How often is "every once in a while." Well, this week that has meant every day (now that is unusual!). But, it takes just a second (if you are online).
Thanks again for your help!
Thanks for all who have taken a close look at how their giving data is being processed here and reporting these issues / bugs to me.
I'd encourage you to be sure to do a "Live Update" every once and a while to make sure that your program is up to date.
How often is "every once in a while." Well, this week that has meant every day (now that is unusual!). But, it takes just a second (if you are online).
Thanks again for your help!
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Update on Web Site
John, your current update link on the web site shows 5.36 as the current version. I'm trying to get 5.37 for a person who's live update is not working.
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5.37
That's true. I'm waiting to get a few more bugs out of the new WBT gift installer before I upload a full version of the program.
But, you can just copy your donor.exe from a "live updated" computer to the one that can't live update and that will get her in business.
But, you can just copy your donor.exe from a "live updated" computer to the one that can't live update and that will get her in business.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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How to download donor giving for WBT?
Our latest e-mail from HQ said, "If you run Live Update, you will be able to import the donor information from your May and June member statements."
I've run Live Update, and nothing happens.
I can't find in the User's Guide how to download the info from the html format that we're receiving our info as now. I can't figure out how to save the html page in my donor manager folder so I can process it.
I'm stumped. How do I do this?
Thanks for working with WBT! I've been using DM manually for years, and couldn't wait till it worked for WBT, too!
I've run Live Update, and nothing happens.
I can't find in the User's Guide how to download the info from the html format that we're receiving our info as now. I can't figure out how to save the html page in my donor manager folder so I can process it.
I'm stumped. How do I do this?
Thanks for working with WBT! I've been using DM manually for years, and couldn't wait till it worked for WBT, too!
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Live Update problem
When you say the "Live Update" doesn't do anything, let me ask a few questions:
Do you get any message at all? An error message, a status message, anything?
What version of the program are you currently running?
Once you get version 5.37.05 (preferably), you should see a new option in the list of organizations ... the new option is WBT HTML.
Once that option is selected, it should process the file.
Now, let me add this warning. There are some contributions that this routine has trouble with, so be sure to check it against your statement and send me an email if you find some problems so I can get as many bugs out as possible.
Do you get any message at all? An error message, a status message, anything?
What version of the program are you currently running?
Once you get version 5.37.05 (preferably), you should see a new option in the list of organizations ... the new option is WBT HTML.
Once that option is selected, it should process the file.
Now, let me add this warning. There are some contributions that this routine has trouble with, so be sure to check it against your statement and send me an email if you find some problems so I can get as many bugs out as possible.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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5.37.10 addresses some HTML Statement Issues
I've just released a Donor Manager update that addresses a number of issues in the WBT HTML giving statment format import routine.
Version 5.37.10 fixes (hopefully!) the following bugs:
If that happens, check here first to see if someone else has reported the bug and the status of the update. Or, feel free just to report it directly to me at john@donormanager.com.
Now, some people have reported having problems with the "Live Update." I think it may be a proxy / firewall issue for most people, but if you are having problems with the Live Update, I have also posted this release for manual download from the downloads page on this site.
Version 5.37.10 fixes (hopefully!) the following bugs:
- The problem of losing the last digit on zip + 4 zip codes has been fixed
The routine handles anonymous contributions better. Some worked ... some didn't! Hopefully, all work now.
Multiple gifts from the same donor: under certain circumstances, the routine didn't always recognize the second gift properly. I think that has been addressed now
Some people said the Donor Manager reported very high contributions (like $ 5 - 10 million). While we hope that the Donor Manager was being prophetic, it was a bug that occured in certain circumstances. I think I've addressed that in this release
Other relatively minor issues
If that happens, check here first to see if someone else has reported the bug and the status of the update. Or, feel free just to report it directly to me at john@donormanager.com.
Now, some people have reported having problems with the "Live Update." I think it may be a proxy / firewall issue for most people, but if you are having problems with the Live Update, I have also posted this release for manual download from the downloads page on this site.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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5.37.10 issues
I'm getting a few reports today reporting some problems with some transaction on the 5.37.10 update.
I'm taking a look at them and will try to have a fix in the next day or so.
Also, there were some problems with the "live update" reporting a decompression / installation error that I think (I hope) have been fixed.
I'm taking a look at them and will try to have a fix in the next day or so.
Also, there were some problems with the "live update" reporting a decompression / installation error that I think (I hope) have been fixed.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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confirmed bugs in 5.37.10
Greetings all.
Thanks for all who sent in bug reports relating to 5.37.10. I've confirmed the following bugs in this version:
zip + 4 / zip + 3 ... I thought this was fixed before. I think it really is now!
multiple gifts from one donor ... for some of you this is still causing problems. I'm looking into the source of the problem.
donor id number loosing a digit ... this bug is confirmed. You will have to re-match donors again next month (sorry!).
I should have an update out that addresses these issues in the next few days.
Thanks for all who sent in bug reports relating to 5.37.10. I've confirmed the following bugs in this version:
zip + 4 / zip + 3 ... I thought this was fixed before. I think it really is now!
multiple gifts from one donor ... for some of you this is still causing problems. I'm looking into the source of the problem.
donor id number loosing a digit ... this bug is confirmed. You will have to re-match donors again next month (sorry!).
I should have an update out that addresses these issues in the next few days.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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update 5.37.11 addresses some gift import issues
Greetings all.
I've just posted version 5.37.11 for download via "Live Update" or by manual download.
This fixes some HTML gift importing issues, but I'm not sure that I've got the "multiple gifts in one month from the same donor" problem licked.
I'm working on that one and will post an announcement here when I upload a fix for that as well.
I've just posted version 5.37.11 for download via "Live Update" or by manual download.
This fixes some HTML gift importing issues, but I'm not sure that I've got the "multiple gifts in one month from the same donor" problem licked.
I'm working on that one and will post an announcement here when I upload a fix for that as well.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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5.37.11 issues
Well, it appears that some things got fixed in 5.37.11, and others are not quite yet there.
So, I'll keep trying to track these little bugs down and post another update in the next day or so. At this point, I'd advice folks just to hold off on an automatic gift posting until the next update comes out.
If you do decide to post a month and something doesn't come out right, you can always clear a month and post the batch again once the next update comes out, though.
Current issues being reported:
still some problems with multiple gifts in the same month
some problem posting to the gift history in certain circumstances
some new codes in the "comments" that I haven't seen before
So, I'll keep plugging away at this. I am so grateful for those who are reporting these issues, and taking the time to try to spot the "patterns." Their clues really help me know where to start looking.
I'll continue to post updates here as each release comes out.
So, I'll keep trying to track these little bugs down and post another update in the next day or so. At this point, I'd advice folks just to hold off on an automatic gift posting until the next update comes out.
If you do decide to post a month and something doesn't come out right, you can always clear a month and post the batch again once the next update comes out, though.
Current issues being reported:
still some problems with multiple gifts in the same month
some problem posting to the gift history in certain circumstances
some new codes in the "comments" that I haven't seen before
So, I'll keep plugging away at this. I am so grateful for those who are reporting these issues, and taking the time to try to spot the "patterns." Their clues really help me know where to start looking.
I'll continue to post updates here as each release comes out.
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
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v.5.37.11 : imported from WBT HTML - no data
I've just imported my July WBT HTML report into Donor Manager (v.5.37.11). All appears to work; it says data is posted; but the data does not appear in any reports, nor in partner details.
Dan Lord
Dan Lord
Dan Lord
Wycliffe Bible Translators
Wycliffe Bible Translators
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addendum
BTW, I just posted this to help you in your debugging. I will patiently wait for the next version. I don't currently depend on DM. I am still using my home-built Access DB, with the intent of moving my data over to DM someday.
Thank you for all the work you put into this. I appreciate it.
Thank you for all the work you put into this. I appreciate it.
Dan Lord
Wycliffe Bible Translators
Wycliffe Bible Translators
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Dan,
I just finished fixing the bug where the contributions don't appear to be posting properly.
It was weird. I fixed a bug in one place, and it caused a problem way over there!
Anyway, once 5.37.12 (or later) gets posted (probably in the next day or so), you just need to repost the contributions for that month and they should show up in the giving history.
Thanks for your help!
I just finished fixing the bug where the contributions don't appear to be posting properly.
It was weird. I fixed a bug in one place, and it caused a problem way over there!
Anyway, once 5.37.12 (or later) gets posted (probably in the next day or so), you just need to repost the contributions for that month and they should show up in the giving history.
Thanks for your help!
John Muehleisen
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation
Mentoring Emerging Christian Leadership in Africa for Excellence / Integrity / Innovation