Search found 13 matches
- Tue May 30, 2023 5:49 pm
- Forum: Bug Reports
- Topic: "Unknown Donor" Partner Not Found?
- Replies: 0
- Views: 22204
"Unknown Donor" Partner Not Found?
I was recently trying to figure out why I was not getting funds on particular months from a particular donor. By going to the report "Review Contributions for Month", I discovered that the funds came in and were assigned to Partner Name "Unknown Donor". So that answered the question, but when I try ...
- Thu Jul 07, 2022 1:02 pm
- Forum: New Feature Requests
- Topic: Possible to improve searching of Forum Posts?
- Replies: 0
- Views: 23084
Possible to improve searching of Forum Posts?
Is it possible to remove the common words filter on searches? In my opinion that would make this forum much more useful. For example, I just got an error on Line 'Select Group', I tried to search on 'select', 'group', and 'select group', and every time I get no results and am told that the words I a...
- Tue Nov 30, 2021 5:12 pm
- Forum: Donor Manager Discussion
- Topic: Is it possible to increase the forum search functionality?
- Replies: 1
- Views: 15567
Is it possible to increase the forum search functionality?
The way the forum limits search terms for 'commonly used words' seems to really limit the ability to find relevant posts. For instance, I was interested in the differences in the WBT gift import options, but I am not allowed to search for 'WBT' or 'Import'... is there a way to allow words like these...
- Mon Nov 23, 2020 6:28 pm
- Forum: Bug Reports
- Topic: Manual gift entry problem
- Replies: 0
- Views: 19717
Manual gift entry problem
Hi, John. I am trying to manually enter donation information for a donor and am getting the following message: There is an error. I cannot tell which month this gift should post to. Nothing has been posted. I am using DM 6.31.06 on Windows 10 and have filled in gift month, year, and date. I also tri...
- Sat Oct 31, 2020 3:25 am
- Forum: Bug Reports
- Topic: Old Email Addresses reappearing...
- Replies: 0
- Views: 19044
Old Email Addresses reappearing...
We are sending out our newsletter by EMail using Send Bulk Email, Clipboard. While current partner emails are showing up in the created batches, we are also getting many old emails for the same partners that are no longer listed on the partner information screen, even after we refresh email addresse...
- Wed Feb 07, 2018 3:06 pm
- Forum: Bug Reports
- Topic: Cannot manually enter gifts
- Replies: 1
- Views: 14919
Cannot manually enter gifts
Hi! I am using DM 6.25.08 on Windows 10 Pro 10.0.16299 When I go to Gifts, Manually Enter Donation Information, all the fields are disabled except Gift Amount (Section 4). If I choose a partner first, then go there, I do see the filled in partner info, but I cannot make any changes or entries to any...
- Tue Jan 06, 2015 5:18 pm
- Forum: Donor Manager Discussion
- Topic: How does one know when there is an update?
- Replies: 1
- Views: 11878
How does one know when there is an update?
I just found a forum post mentioning the 6.08.01 update and installed it. There doesn't seem to be any information on how to find out when there is an update to the program (like you used to be able to do with the live update link in version 5). I know you can download the update from the web site, ...
- Mon Mar 29, 2010 3:26 pm
- Forum: Bug Reports
- Topic: Exporting Special Days to XLS
- Replies: 0
- Views: 7139
Exporting Special Days to XLS
Hi. I would like to export basic partner data (name, address) with Special days included. When I export using the field list 'All Partner Fields', the special days don't seem to be included. When I try to export using the Field List 'All Fields, All Tables', I get the error 'OLE Status Code x8003000...
- Tue May 26, 2009 6:00 pm
- Forum: Bug Reports
- Topic: Restoring Photo Files
- Replies: 2
- Views: 3339
Re: Restoring Photo Files
Thanks! I just sent the data file to you.
- Tue May 26, 2009 5:09 pm
- Forum: Bug Reports
- Topic: Restoring Photo Files
- Replies: 2
- Views: 3339
Restoring Photo Files
Hi! My wife started adding photo files to some of our supporters in Donor Manager (which we have never done before). We usually update files on her computer and restore the data to my computer so I have a read only copy, but when I tried to do that today the picture files werent restored to my machi...
- Thu Mar 05, 2009 1:14 am
- Forum: Bug Reports
- Topic: WBT Import problem in 5.54
- Replies: 6
- Views: 5435
Re: WBT Import problem in 5.54
5.55 seems to have fixed the problem for me. Thanks, John!
- Mon Jan 26, 2009 5:13 am
- Forum: Bug Reports
- Topic: WBT Import problem in 5.54
- Replies: 6
- Views: 5435
Re: WBT Import problem in 5.54
Hey, John, I just sent you an example. Thanks for your help. If you dont get it or need anything else, let me know! -Kevin
- Sun Jan 25, 2009 1:59 am
- Forum: Bug Reports
- Topic: WBT Import problem in 5.54
- Replies: 6
- Views: 5435
WBT Import problem in 5.54
Hello. I just upgraded from 5.41 to 5.54 and when I try to do a wbt import from an htm file the progress bar stops at 95%, and the cpu and memory just keep going up until all resources are exhausted. I have tried multiple Wycliffe files (last 2 months), and have rebooted the machine, and the same re...