Search found 7 matches

by Nick_Kircher
Wed Aug 15, 2018 6:05 am
Forum: Frequently Asked Questions
Topic: Deleted email addresses still appearing in batches
Replies: 4
Views: 20499

Re: Deleted email addresses still appearing in batches

Thanks Dale! It has taken me this long to get back to the website and check on my question!

We will try it!

Nick Kircher
by Nick_Kircher
Wed Mar 15, 2017 8:26 pm
Forum: Frequently Asked Questions
Topic: A query that brings up addresses to print.
Replies: 2
Views: 15312

Re: A query that brings up addresses to print.

Dear John,

This problem has not been happening any more. Thanks for taking care of it!

Sincerely,

Nick Kircher
by Nick_Kircher
Wed Mar 15, 2017 8:23 pm
Forum: Bug Reports
Topic: DM5 > DM6 Email glitch
Replies: 4
Views: 16855

Re: DM5 > DM6 Email glitch

Dear John, Apparently it isn't a glitch after all. Those records I have edited with incorrect email addresses that I can access in the social/email button of the record have all come out correctly when I generated the email report. Thank you for making this new feature so that we can have more contr...
by Nick_Kircher
Wed Mar 15, 2017 8:12 pm
Forum: Bug Reports
Topic: DM5 > DM6 Email glitch
Replies: 4
Views: 16855

Re: DM5 > DM6 Email glitch

Dear John, I haven't check out DM for a few versions so when my wife told me about this problem, I didn't know that a whole section related to social media and emails got added. Is it possible that when we migrated from DM 5 to DM 6, that the program added multiple versions of the same email address...
by Nick_Kircher
Wed Mar 15, 2017 7:50 pm
Forum: Bug Reports
Topic: DM5 > DM6 Email glitch
Replies: 4
Views: 16855

Re: DM5 > DM6 Email glitch

Hi John, We have been sending out our newsletters via email with DM. Over time we have changed some of the donor emails. When we create new batches of newsletters to send out, the old email addresses still show up as well as the new ones. We can't find those old email addresses anywhere on the recor...
by Nick_Kircher
Mon Feb 22, 2016 1:04 pm
Forum: Frequently Asked Questions
Topic: Deleted email addresses still appearing in batches
Replies: 4
Views: 20499

Deleted email addresses still appearing in batches

Greetings: My sister-in-law, who helps us with our newsletters, reports that some of the email addresses that have been deleted still appear when she creates a new batch of emails. Apparently, the mailing is also going to the new, corrected email address. We want to get rid of the old one for good! ...
by Nick_Kircher
Sat Aug 30, 2014 11:05 pm
Forum: Frequently Asked Questions
Topic: A query that brings up addresses to print.
Replies: 2
Views: 15312

A query that brings up addresses to print.

We have Donor Manager 6 Build 72 installed on Windows 7. We are trying to print envelopes of people on the mailing list who have no email address. It seems that if we simply click the box that says "no email address" we should get all the addresses of anyone who doesn't have an email address to show...