Donor Manager Software

I keep getting this error message when trying to back up or do a pack and go.

The file you are trying to open is apparently open and locked in another program.
Close the file in the program and try again.

the file is NOT open elsewhere.

Any help?

For quite a while now my basic filter is not working. I check 'exclude' a couple of groups, and check 'Is in any of these groups'. I want to include all my contacts except for the ones that have a couple of groups listed. I am frustrated because I have to go through the exported list and take out se...

I mistakenly marked a donation as thanked. I want to put that yellow highlight back on it so I know that i will need to thank them in the future. I tried deleting the entry on the giving history page and then putting it back - but that did not work. I tried deleting the entry on the giving details p...

Thank you, I got the current version and it is now working.

Thank you for looking at it and taking your time to help me.

toni

Were you able to check on this? I never heard back from you about it.

Thanks, toni

I am in 'Tools' "Lists and Codes'. I want to add a new code in Partner types - but am unable to do so. Actually the same thing is happening in all the codes. I am unable to edit any codes. I am able to add a code, but it will not allow me to edit it. I can delete the newly added one since I couldn't...

How do I find out who is actually supporting me currently? In the 'partner' tab - I can see who is supposed to be supporting me and how often - but some people have dropped off and I'm wondering if there is a way to see that information without going to each individual supporter to check their givin...

I just unpacked my Donor Manager onto a new computer. I used the newest version 5.80 and installed it before i unpacked the data. I cannot resize the inner window - it is very small (5.5" x 3/.5") and very difficult to read. I can resize the outer window but the inner window will not let me use the ...

I went to open donor manager today and it will not open. The error message says: Error loading file - record number 31. frmDonorMain <or one of its members>. Loading from or the data environment : Index tag is not found.> I say Ignore - and it won't open I go to file - restore - and it says: ACTIVEF...

When I try and create a custom report, I get an error message that says: Required ActiveX controll, ActiveBar is not registered on this system. Would you like to register this control? I say yes, and get a Program error box that says: Cannot create file - If I say help - nothing happens, if I say ig...

Is there a way to enter multiple addresses for a donor? I have many missionaries on my list that go on furlough and would like to have 2, sometimes 3, addresses entered for them. In my access database I have this feature with a valid address field to show which is the current address. thank you, toni

Did you ever find an answer to this question - I have the same one and have been spending time entering each one