I keep getting this error message when trying to back up or do a pack and go.
The file you are trying to open is apparently open and locked in another program.
Close the file in the program and try again.
the file is NOT open elsewhere.
Any help?
Search found 12 matches
- Tue Oct 08, 2019 4:44 am
- Forum: Bug Reports
- Topic: File open and locked in another program
- Replies: 0
- Views: 23888
- Sat Jul 06, 2019 2:05 am
- Forum: Bug Reports
- Topic: Basic Filter not working
- Replies: 0
- Views: 23609
Basic Filter not working
For quite a while now my basic filter is not working. I check 'exclude' a couple of groups, and check 'Is in any of these groups'. I want to include all my contacts except for the ones that have a couple of groups listed. I am frustrated because I have to go through the exported list and take out se...
- Wed Jul 22, 2015 9:03 pm
- Forum: Frequently Asked Questions
- Topic: Re-highlight donations as unthanked
- Replies: 0
- Views: 26148
Re-highlight donations as unthanked
I mistakenly marked a donation as thanked. I want to put that yellow highlight back on it so I know that i will need to thank them in the future. I tried deleting the entry on the giving history page and then putting it back - but that did not work. I tried deleting the entry on the giving details p...
- Mon Dec 15, 2014 5:18 pm
- Forum: Bug Reports
- Topic: Unable to edit codes
- Replies: 6
- Views: 16670
Re: Unable to edit codes
Thank you, I got the current version and it is now working.
Thank you for looking at it and taking your time to help me.
toni
Thank you for looking at it and taking your time to help me.
toni
- Tue Dec 02, 2014 5:48 am
- Forum: Bug Reports
- Topic: Unable to edit codes
- Replies: 6
- Views: 16670
Re: Unable to edit codes
Were you able to check on this? I never heard back from you about it.
Thanks, toni
Thanks, toni
- Wed Nov 19, 2014 11:26 pm
- Forum: Bug Reports
- Topic: Unable to edit codes
- Replies: 6
- Views: 16670
Unable to edit codes
I am in 'Tools' "Lists and Codes'. I want to add a new code in Partner types - but am unable to do so. Actually the same thing is happening in all the codes. I am unable to edit any codes. I am able to add a code, but it will not allow me to edit it. I can delete the newly added one since I couldn't...
- Mon Nov 17, 2014 3:05 am
- Forum: Frequently Asked Questions
- Topic: report to show current donors
- Replies: 1
- Views: 13271
report to show current donors
How do I find out who is actually supporting me currently? In the 'partner' tab - I can see who is supposed to be supporting me and how often - but some people have dropped off and I'm wondering if there is a way to see that information without going to each individual supporter to check their givin...
- Thu Dec 06, 2012 11:31 pm
- Forum: Frequently Asked Questions
- Topic:
- Replies: -1
- Views:
Inner Window Size
I just unpacked my Donor Manager onto a new computer. I used the newest version 5.80 and installed it before i unpacked the data. I cannot resize the inner window - it is very small (5.5" x 3/.5") and very difficult to read. I can resize the outer window but the inner window will not let me use the ...
- Fri Jul 06, 2012 4:46 am
- Forum: Frequently Asked Questions
- Topic: Cannot open Donor Manager HELP QUICK Please!
- Replies: 1
- Views: 14347
Cannot open Donor Manager HELP QUICK Please!
I went to open donor manager today and it will not open. The error message says: Error loading file - record number 31. frmDonorMain <or one of its members>. Loading from or the data environment : Index tag is not found.> I say Ignore - and it won't open I go to file - restore - and it says: ACTIVEF...
- Thu Mar 08, 2012 6:43 am
- Forum: Frequently Asked Questions
- Topic: Foxfire report writer error
- Replies: 0
- Views: 26044
Foxfire report writer error
When I try and create a custom report, I get an error message that says: Required ActiveX controll, ActiveBar is not registered on this system. Would you like to register this control? I say yes, and get a Program error box that says: Cannot create file - If I say help - nothing happens, if I say ig...
- Sat Jan 21, 2012 1:53 am
- Forum: Frequently Asked Questions
- Topic: Multiple addresses
- Replies: 1
- Views: 13693
Multiple addresses
Is there a way to enter multiple addresses for a donor? I have many missionaries on my list that go on furlough and would like to have 2, sometimes 3, addresses entered for them. In my access database I have this feature with a valid address field to show which is the current address. thank you, toni
- Sat Jan 21, 2012 1:50 am
- Forum: Installation Questions
- Topic: Importing Data from MicroSoft Access
- Replies: 2
- Views: 12460
Re: Importing Data from MicroSoft Access
Did you ever find an answer to this question - I have the same one and have been spending time entering each one